Política de envío
Thank you for shopping with Becksfurniture.com. We are dedicated to providing our customers with a seamless and enjoyable experience. Our shipping policy outlines our processes and options for in-store pickup, and third-party shipping services. By making a purchase on our website, you agree to the terms of our shipping policy.
- In-Store Pickup
When purchasing products on our website, customers have the option to pick up their items from one of our multiple store locations. To choose this option, simply select "In-Store Pickup" during the checkout process.
a. Pickup Confirmation: Once your order is ready for pickup, you will receive an email or text message notification with pickup instructions. Please bring a valid photo ID and your order confirmation to collect your items.
b. Pickup Timeframe: Orders are usually ready for pickup within 2-4 business days. However, during peak periods or for custom orders, the preparation time may be longer. If you need your items by a specific date, please contact our customer service team.
c. Pickup Locations: We have multiple store locations throughout the Northern California area. For specific store addresses and hours, please reference the Becksfurniture.com website.
d. Order Holding: We will hold your order for 14 days from the date you receive your pickup notification. If you are unable to pick up your order within this time frame, please contact our customer service team to make alternative arrangements. Unclaimed orders may be returned to the property of Becksfurniture.com after the holding period has expired.
- Third-Party Shipping Services
For customers who prefer to have their items delivered to their home, Becksfurniture.com allows the use of third-party shipping services. Please note that we do not directly provide home delivery services.
a. Arranging Delivery: To set up a third-party shipping service, please contact our customer service team. They will provide you with a list of recommended local carriers and their contact information. You will be responsible for contacting the carrier, obtaining a quote, and coordinating the delivery of your items.
b. Release of Liability: Becksfurniture.com is not responsible for any damages, delays, or issues that may arise during the delivery process. By arranging a third-party shipping service, you agree to release Becksfurniture.com from any liability related to the transportation of your items.
c. Payment: Customers are responsible for the payment of all third-party shipping fees. Payment terms are to be negotiated directly with the chosen carrier.
- Order Changes and Cancellations
If you need to change or cancel your order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request, we cannot guarantee that changes or cancellations can be made once an order has been processed.
By shopping with Becksfurniture.com, you agree to abide by our shipping policy. If you have any questions or concerns, please do not hesitate to contact our customer service team. We are here to help and ensure that you have a positive shopping experience.